Refund policy

Return and Refund Policy

At Endeavour Wear, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

• We accept returns for eligible items within [7/10/15] days from the date of delivery.

• The item must be unused, unworn, and unwashed.

• The item must be returned in its original condition.

• Original tags, labels, and packaging must be intact.

• Proof of purchase or order confirmation must be provided.

• The item must not show signs of use, damage, or alteration by the customer.

Non-Returnable Items

• Sale or discounted items

• Customized or made-to-order products

• Innerwear or hygiene-sensitive items

• Gift cards, if applicable

Return Request Process

• Order number

• Product name

• Reason for return

• Clear photos, if the item is damaged, defective, or incorrect

Refunds

Refunds will be processed only after the returned item is received and inspected by our team. Once approved, the refund will be credited to the original payment method within [5 to 10 business days]. Please note that shipping charges are generally non-refundable unless the return is due to an error on our part.

Damaged, Defective, or Incorrect Products

If you receive an item that is damaged, defective, or different from what you ordered, please notify us within 48 hours of delivery by sharing your order details and clear images of the product.

Order Cancellation

Orders may be cancelled only before they are shipped. Once an order has been dispatched, cancellation is no longer possible and the order will fall under the return policy.